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RNA structures (DSSR) / Re: Bug or feature (?) : residue numbering not understood
« on: May 31, 2021, 12:04:14 pm »
Hi Louis,
Thank you for your input! The blank-page screenshot of the CTV DSSR website using the browsers/OSes you tested is surprising. It's possible that using HTTP rather than HTTPS is a problem. The 3DNA Forum, on the other hand, uses HTTP rather than HTTPS and apparently you can access it without difficulty.
I just tried using Firefox and discovered that the DSSR website on CTV was blocked by default, and I had to add columbia.edu to my trusted sites list to see the landing page. I've mostly used Safari and Chrome (on macOS) at work and haven't had any issues. As an example, see the screenshot from the CTV DSSR website. Because Chrome and Safari account for such a large percentage of browser usage, the CTV and many users may be unaware of the problem. Could you please try Chrome and Safari and report back your findings?
I'll inform the CTV team tomorrow (today is Memorial Day in the United States) about the access issue and the use of HTTP rather than HTTPs. Hopefully, things will turn around.
Best regards,
Xiang-Jun
Thank you for your input! The blank-page screenshot of the CTV DSSR website using the browsers/OSes you tested is surprising. It's possible that using HTTP rather than HTTPS is a problem. The 3DNA Forum, on the other hand, uses HTTP rather than HTTPS and apparently you can access it without difficulty.
I just tried using Firefox and discovered that the DSSR website on CTV was blocked by default, and I had to add columbia.edu to my trusted sites list to see the landing page. I've mostly used Safari and Chrome (on macOS) at work and haven't had any issues. As an example, see the screenshot from the CTV DSSR website. Because Chrome and Safari account for such a large percentage of browser usage, the CTV and many users may be unaware of the problem. Could you please try Chrome and Safari and report back your findings?
I'll inform the CTV team tomorrow (today is Memorial Day in the United States) about the access issue and the use of HTTP rather than HTTPs. Hopefully, things will turn around.
Best regards,
Xiang-Jun