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Author Topic: How to make the best use of the Forum  (Read 2204 times)

Offline xiangjun

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How to make the best use of the Forum
« on: May 19, 2017, 11:35:45 am »
  • Register to download the 3DNA software (including DSSR and SNAP) and to post questions. Non-registered viewers can only read existing posts; they will not see the 'Downloads' section and they are not allowed to post on the Forum. Over the years, I've received many private emails asking for help, and have responded to most of those users with the following canned message:

    Thanks for your interest in using 3DNA. Please be aware that for the benefit of the 3DNA user community at large, I do not provide private email support; the 3DNA Forum ( has been created specifically for open discussions about all 3DNA-related issues. In other words, *any* 3DNA-associated questions are welcome and should be directed there. Specifically, please do *not* be shy in sharing openly and concretely difficult experiences you may have in installing or using the software.

    By asking your questions on the public 3DNA Forum, you are not only benefiting yourself but also the user community. I monitor the Forum regularly and always respond to posts promptly. I look forward to 'seeing' you on the 3DNA Forum (
  • Post on the Forum any 3DNA-related questions, or share your experience/use case with the community. After registration, you must post your questions yourself on the Forum to get them answered. I do not post questions asked privately via email on the Forum on your behalf.

    By posting your questions on the 3DNA Forum, you are asking for help from others, for free. Be appreciative if you receive responses. Be open minded, since your questions may not be answered in a way you expect, or receive any reply at all.

    Your posts on the 3DNA Forum are in the public domain. Search engines like Google index and cache the website. The 3DNA Forum is automatically backed up every day.
  • Click the Notify button (in the upper right corner) to receive email alerts for new posts in the threads or sections you are interested in. You can also change your settings for notifications and newsletters via "Profile" • "Modify Profile" • "Notifications" (login required).
  • Share what you know that could be of interest to the general 3DNA user community. Be helpful.
  • Behave yourself. No spam or trolling allowed. Violators are removed immediately without any further notice.
  • Remove your account. If you no longer need to access the 3DNA Forum, please login and then click: "Profile" • "Actions" • "Delete this account". You are responsible removing your own account. It is your choice to join, and it is your freedom to leave.
« Last Edit: September 21, 2017, 12:47:39 pm by xiangjun »
Dr. Xiang-Jun Lu [律祥俊]


Created and maintained by Dr. Xiang-Jun Lu [律祥俊], Principal Investigator of the NIH grant R01GM096889
Dr. Lu is currently affiliated with the Bussemaker Laboratory at the Department of Biological Sciences, Columbia University.