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Author Topic: DSSR Basic Licence Application: Seeking Status Update and Assistance  (Read 1199 times)

Offline junkaiWang

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Dear Xiangjun,

I hope this message finds you well. I'm writing to follow up on my recent application for the DSSR Basic Licence,  which was submitted by my supervisor(Lijun Quan) on 9th February, . As of now, I haven't received any confirmation or updates regarding the status of my application. Could you kindly provide me with some information on the next steps or any additional actions I might need to take to facilitate the process?

Thank you very much for your attention and assistance. I truly appreciate your help in this matter.

With best regards
Junkai

Offline xiangjun

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Re: DSSR Basic Licence Application: Seeking Status Update and Assistance
« Reply #1 on: February 16, 2024, 09:05:42 am »
Hi Junkai,

Thanks for your interest in purchasing a DSSR Basic Academic License. Sorry for the unexpected delay in response from the CTV. I've communicated with people in charge, and hopefully the issue will be resolved shortly.

Best regards,

Xiang-Jun

Offline junkaiWang

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Re: DSSR Basic Licence Application: Seeking Status Update and Assistance
« Reply #2 on: February 19, 2024, 07:08:06 am »
Dear Xiang-Jun,

I am very sorry to interrupt you again. Unfortunately, I still haven't received my DSSR license, and I believe it may be due to the weekend or some other change. I sincerely hope to receive it soon.Thanks again!

Best regards,

Junkai

Offline junkaiWang

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Re: DSSR Basic Licence Application: Seeking Status Update and Assistance
« Reply #3 on: February 20, 2024, 01:15:50 pm »
Dear Xiang-Jun,

I'm writing to provide you with an update on my recent efforts to seek assistance.

Following the contact information provided on the Columbia Technology Venture (CTV) website, I reached out via email to techtransfer@columbia.edu in hopes of gaining support and guidance. Unfortunately, I have yet to receive a response from them. I have thoroughly checked my email records and ensured that the address was correctly spelled. I look forward to my project being able to use DSSR as soon as possible.

Thank you once again for your time and attention.

Best regards,

Junkai

Offline xiangjun

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Re: DSSR Basic Licence Application: Seeking Status Update and Assistance
« Reply #4 on: February 20, 2024, 06:02:31 pm »
Hi Junkai,

Thanks for the update. Getting DSSR-Basic, Academic license has been very straightforward from past experiences. As I heard from the CTV, your application has triggered a review of the license policy, and thus the delay. I am not sure of the exact details, but being patient seems to the best thing that can be done.

Let's stop this thread and put future communications via email.

Best regards,

Xiang-Jun

 

Created and maintained by Dr. Xiang-Jun Lu [律祥俊] (xiangjun@x3dna.org)
The Bussemaker Laboratory at the Department of Biological Sciences, Columbia University.