Netiquette · Download · News · Gallery · Homepage · DSSR · Web-DSSR · DSSR Manual · G-quadruplexes · DSSR-Jmol · DSSR-PyMOL · Web-SNAP

Author Topic: How to make the best use of the Forum  (Read 5682 times)

Offline xiangjun

  • Administrator
  • with-posts
  • *****
  • Posts: 1524
    • View Profile
    • 3DNA homepage
How to make the best use of the Forum
« on: May 19, 2017, 11:35:45 am »
  • Register with a valid email address. After registration on the Forum, you should receive an email for activating your account. Click the link in the email, your account would be immediately activated. You will then be able to log on to the Forum to download the 3DNA software (including DSSR and SNAP) and to post questions. If you've registered with a valid email address, but somehow not receiving the activation email, please let me know.

    By design, the registration is a straightforward process, taking only a few minutes. Occasionally, however, I notice that some registrations (even those with .edu email addresses) are not activated on a timely fashion. Presumably, a registered email address may be invalid, or the activation email automatically sent from the 3DNA Forum is filtered into the spam folder. Internally, these registrations are put on the list of "Awaiting Activation". I regularly check the member page on the 3DNA Forum and activate these registrations through the admin interface. By and large, though, users are expected to manage their registrations all by themselves.

    Non-registered viewers can only read existing posts; they will not see the 'Downloads' section and they will not be able to post on the Forum. Over the years, I've received many private emails asking for help, and have responded to most of those users with the following canned message:

    Thanks for your interest in using 3DNA. Please be aware that for the benefit of the 3DNA user community at large, I do not provide private email support; the 3DNA Forum ( has been created specifically for open discussions about all 3DNA-related issues. In other words, *any* 3DNA-associated questions are welcome and should be directed there. Specifically, please do *not* be shy in sharing openly and concretely difficult experiences you may have in installing or using the software.

    By asking your questions on the public 3DNA Forum, you are not only benefiting yourself but also the user community. I monitor the Forum regularly and always respond to posts promptly. I look forward to 'seeing' you on the 3DNA Forum (
  • Download 3DNA (including DSSR and SNAP) by clicking the corresponding links directly within the member-only 'Downloads' section.
  • Post on the Forum any 3DNA-related questions, or share your experience/use case with the community. After registration, you must post your questions yourself on the Forum to get them answered. I do not post questions asked privately via email on the Forum on your behalf.

    To post (after logging in), first select a proper section (e.g., General discussions (Q&As), RNA structures (DSSR)). If you need to create a new thread, click the "NEW TOPIC" button on the top-right, and pick up a concise Subject. If you are following an existing thread, click "REPLY" at the bottom. You will then be presented with a familiar, Word-like form to compose and format your post.

    By posting your questions on the 3DNA Forum, you are asking for help from others, for free. Be appreciative if you receive responses. Be open-minded, since your questions may not be answered in a way you expect, or receive any reply at all.

    Your posts on the 3DNA Forum are in the public domain. Search engines like Google index and cache the website. The 3DNA Forum is automatically backed up every day.
  • Click the Notify button (in the upper right corner) to receive email alerts for new posts in the threads or sections you are interested in. You can also change your settings for notifications and newsletters via "Profile" • "Modify Profile" • "Notifications" (login required).
  • Share what you know that could be of interest to the general 3DNA user community. Be helpful.
  • Behave yourself. No spam or trolling allowed. Violators are removed immediately without any further notice.
« Last Edit: July 09, 2020, 09:33:17 am by xiangjun »
Dr. Xiang-Jun Lu [律祥俊]

* Click "NOTIFY" to receive email notifications
* Original Poster, please provide a summary
* DSSR 2.0 has superseded the 3DNA v2.4 suite


Created and maintained by Dr. Xiang-Jun Lu [律祥俊], Principal Investigator of the NIH grant R01GM096889
Dr. Lu is currently affiliated with the Bussemaker Laboratory at the Department of Biological Sciences, Columbia University.