Messages

1

General discussions (Q&As) / Re: problems downloading 3dna

« on: February 04, 2019, 10:20:46 am »

Dear Xiang-Jun,

I confirmed that my download problems were due to our firewall/proxy set up. I could download 3DNA without trouble from home.

Best,
christian

2

General discussions (Q&As) / Re: problems downloading 3dna

« on: February 01, 2019, 12:07:41 pm »

Hi Xiang-Jun,

I am not sure if the attached screenshots will help but I will let you know if I can download from home...

Best,
christian

3

General discussions (Q&As) / Re: problems downloading 3dna

« on: February 01, 2019, 11:35:11 am »

Hi Xiang-Jun,

Yes, I did...using Firefox under OSX. I have many things open at the moment and so, I have not tried to close my browser and reopen it. I only switch off my ad blocker

The link inside your forum page was:
http://x3dna.bio.columbia.edu/downloads/v2.4/x3dna-v2.4-macosx-intel.tar.gz

and the error message is:
Forbidden
You don't have permission to access /downloads/v2.4/x3dna-v2.4-macosx-intel.tar.gz on this server.
Apache/2.4.7 (Ubuntu) Server at x3dna.bio.columbia.edu Port 80

Best,
christian

4

General discussions (Q&As) / problems downloading 3dna

« on: February 01, 2019, 08:53:13 am »

Dear Xiangjun,

I have problems downloading 3dna. After logging into the forum and pressing the correct link for my operating system I get: permission denied. Is there something I can do? I am behind a firewall and our IT department uses a proxy setup. Can it be related to that?

Best,
christian