Dear Dr. Xiang-Jun,
I have recently used the x64 Linux x3dna-snap binary to analyze the interactions in almost all available protein--DNA complexes, using the .pdb files as inputs. In over 3,700 of them, the program worked wonderfully, however, in four (PDB IDs 1LBG, 2VS7, 2VW9, 3T72) the program crashed with a segmentation fault. I was not able to observe any shared features in these complexes which could cause this unexpected behavior, nor do these complexes have any features which distinguish them from the structures for which the program worked (i.e., 1LBG is a C-alpha only structure, but the program did not crash for other CA structures).
This behavior was tested on Ubuntu 16.04 and Debian 8 machines and was reproduced under a Windows 10 environment with the .exe binary as well. Running the 32-bit Linux binary yields "program not found", so I can't test that. The web version of SNAP fails to process these structures as well.
It seems that it is beyond the scope of my knowledge to see what might be causing this behavior, but I thought you might appreciate this feedback and I hope it aids the development of this great tool.
Best regards,
David J.