License issue of DSSR

[Warren]

Hello,

I would like to download the DSSR for some analysis, so I tried to request the license from https://columbia.resoluteinnovation.com/. However, it stuck for some reason.

I tried different laptop and also tried resubmission but failed. So I would like to consult how I could deal with this issue?

Best,
-Warren

[Warren]

The image was not successfully included.

[xiangjun]

Hi Warren,

Thanks for reporting the DSSR downloading issue from CTV. Here is what I heard from them:

ResoluteAI has stopped working, isn’t allowing us to fix it, and we are working on an alternative. I will be in touch with a timeline as soon as I have one. Apologies, I know this is a big issue and it’s my top priority to fix.

I will post back when the issue is resolved.

Best regards,

Xiang-Jun

[Warren]

Dear Dr. Lu,

Thank you so much!

Best,
Weiwei

[xiangjun]

Hi Weiwei,

DSSR downloading from CTV should work again now. Please have a try and let us know how it goes.

Best regards,

Xiang-Jun

[Warren]

Dear Dr. Lu,

It works now. Thank you so much!

Best,
Weiwei