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Questions and answers => RNA structures (DSSR) => Topic started by: Warren on April 22, 2021, 06:36:48 am

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Title: License issue of DSSR
Post by: Warren on April 22, 2021, 06:36:48 am
Hello,

I would like to download the DSSR for some analysis, so I tried to request the license from https://columbia.resoluteinnovation.com/. However, it stuck for some reason.

I tried different laptop and also tried resubmission but failed. So I would like to consult how I could deal with this issue?

Best,
-Warren
Title: Re: License issue of DSSR
Post by: Warren on April 22, 2021, 06:39:35 am
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Title: Re: License issue of DSSR
Post by: xiangjun on April 22, 2021, 09:59:21 am
Hi Warren,

Thanks for reporting the DSSR downloading issue from CTV. Here is what I heard from them:

Quote
ResoluteAI has stopped working, isn’t allowing us to fix it, and we are working on an alternative. I will be in touch with a timeline as soon as I have one. Apologies, I know this is a big issue and it’s my top priority to fix.

I will post back when the issue is resolved.

Best regards,

Xiang-Jun
Title: Re: License issue of DSSR
Post by: Warren on April 22, 2021, 03:17:28 pm
Dear Dr. Lu,

Thank you so much!

Best,
Weiwei
Title: Re: License issue of DSSR
Post by: xiangjun on April 26, 2021, 09:37:13 am
Hi Weiwei,

DSSR downloading from CTV (http://innovation.columbia.edu/technologies/CU20391) should work again now. Please have a try and let us know how it goes.

Best regards,

Xiang-Jun
Title: Re: License issue of DSSR
Post by: Warren on April 28, 2021, 02:30:10 pm
Dear Dr. Lu,

It works now. Thank you so much!

Best,
Weiwei

Created and maintained by Dr. Xiang-Jun Lu [律祥俊] (xiangjun@x3dna.org)
The Bussemaker Laboratory at the Department of Biological Sciences, Columbia University.