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Miscellaneous items => FAQs => Topic started by: gosc on December 08, 2020, 04:05:02 pm

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Title: Where to download x3DNA
Post by: gosc on December 08, 2020, 04:05:02 pm

Dear Sir,
I followed the instructions to register, got the confirmation link and logged in apparently properly, yet I do not see the "download" link as described in the instruction.
Digging over the forum I have found another link but the target page announced that it either doesn't exists or I have no access to it.
Is the program still available?
Thanks
Pawel

Title: Re: Where to download x3DNA
Post by: xiangjun on December 08, 2020, 05:34:07 pm

Hi Pawel,

You should now be able to see the Download section.

There is a lag from the time an account is activated to it being granted download access. The rules for registration/download have been tightening up to keep the Forum spam free, and to serve legitimate users only. I have updated the FAQ entry "How to make the best use of the Forum (http://forum.x3dna.org/faqs/how-to-make-the-best-use-of-the-forum/)" to make the process more transparent.

Best regards,

Xiang-Jun

Title: Re: Where to download x3DNA
Post by: fdc on April 27, 2021, 02:40:46 pm

Same here.
Having read about the lag from the time of activation to being able to download, I waited quite some days now but still cannot view the download section.
It would be great if you could give me access!
Best regards

Title: Re: Where to download x3DNA
Post by: xiangjun on April 27, 2021, 09:44:13 pm

Hi,

You've been granted access to the Download page.

Best regards,

Xiang-Jun

Title: Re: Where to download x3DNA
Post by: xclin on June 20, 2021, 11:02:25 pm

Hi,

I also encountered the same issue. I have registered a long time ago and used to be able to see the Download page. However, when I tried to download it just now, the page does not show up. Could I be granted the access again?

Thanks,
Xingcheng

Title: Re: Where to download x3DNA
Post by: xiangjun on June 21, 2021, 08:32:16 am

Hi Xingcheng,

Quote

I have registered a long time ago and used to be able to see the Download page. However, when I tried to download it just now, the page does not show up. Could I be granted the access again?

As noted in the FAQ "How to make the best use of the Forum" (http://forum.x3dna.org/faqs/how-to-make-the-best-use-of-the-forum/), private emails (gmail.com, yahoo.com, qq.com etc.) are no longer accepted on the 3DNA Forum. New registrations using private emails will be simply deleted. While previous such registrations (with posts), as in your case, are still kept, they do not have access to the download page any more.

Re-register on the 3DNA Forum using an identifiable (.edu) email, after activation, you will see the download page. Unactivated registrations will also been removed. I strive to keep this Forum spam-free and clean.

Hope this clarifies the issue.

Best regards,

Xiang-Jun

Title: Re: Where to download x3DNA
Post by: xl23 on June 23, 2021, 01:09:46 pm

Thanks, Xiangjun!

I have re-registered using my academic mailbox and now I can see the Download tab.

Best,
Xingcheng

Quote from: xiangjun on June 21, 2021, 08:32:16 am

Hi Xingcheng,

Quote
I have registered a long time ago and used to be able to see the Download page. However, when I tried to download it just now, the page does not show up. Could I be granted the access again?

As noted in the FAQ "How to make the best use of the Forum" (http://forum.x3dna.org/faqs/how-to-make-the-best-use-of-the-forum/), private emails (gmail.com, yahoo.com, qq.com etc.) are no longer accepted on the 3DNA Forum. New registrations using private emails will be simply deleted. While previous such registrations (with posts), as in your case, are still kept, they do not have access to the download page any more.

Re-register on the 3DNA Forum using an identifiable (.edu) email, after activation, you will see the download page. Unactivated registrations will also been removed. I strive to keep this Forum spam-free and clean.

Hope this clarifies the issue.

Best regards,

Xiang-Jun

Title: Re: Where to download x3DNA
Post by: sahithjayceion on November 09, 2022, 12:55:46 am

I waited after registration but still cannot view the download section. It would be great if you could give me access! regards.

An Error Has Occurred!
The topic or board you are looking for appears to be either missing or off limits to you.

Title: Re: Where to download x3DNA
Post by: xiangjun on December 25, 2022, 11:37:20 am

See the FAQ "How to make the best use of the Forum (http://forum.x3dna.org/faqs/how-to-make-the-best-use-of-the-forum/)".

Your account has been granted download access.

Title: Re: Where to download x3DNA
Post by: shumilio on September 22, 2023, 09:31:02 am

Hello Xiangjun,

I faced the same issue, could you please grant access for me?

Thanks in advance!

Title: Re: Where to download x3DNA
Post by: xiangjun on September 22, 2023, 11:53:22 am

Done.

Title: Re: Where to download x3DNA
Post by: peaters on January 30, 2024, 03:35:27 pm

Hello, I've been registered many years ago with my academic account email address but now I can't see the download page.

Many thanks.
Petr

Title: Re: Where to download x3DNA
Post by: xiangjun on January 30, 2024, 05:57:38 pm

Hi Petr,

Thanks for coming back! You should now be able to see the download page.

Best regards,

Xiang-Jun

Funded by the NIH R24GM153869 grant on X3DNA-DSSR, an NIGMS National Resource for Structural Bioinformatics of Nucleic Acids

Created and maintained by Dr. Xiang-Jun Lu, Department of Biological Sciences, Columbia University