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Author Topic: How to make the best use of the Forum  (Read 115 times)

Offline xiangjun

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How to make the best use of the Forum
« on: May 19, 2017, 11:35:45 am »
  • Register to download the 3DNA software (including DSSR and SNAP) and to post questions. Non-registered viewers can only read existing posts; they will not see the Downloads section and they are not allowed to post on the Forum. Over the years, I've received many private emails asking for help, and those users have been (mostly) responded with the following canned message:

    Thanks for your interest in using 3DNA. Please be aware that for the benefit of the 3DNA-user community at large, I do not provide private email support; the 3DNA Forum ( has been created specifically for open discussions of all 3DNA-related issues. In other words, *any* 3DNA-associated questions are welcome and should be directed there. Specifically, please do *not* be shy in sharing openly and concretely difficult experiences you may have in installing or using the software.

    By asking your questions on the public 3DNA Forum, you are not only benefiting yourself but also the user community. I monitor the Forum regularly and always respond to posts promptly. I look forward to 'seeing' you on the 3DNA Forum (
  • Post on the Forum any 3DNA-related questions, or share your experience/use-case with the community. After registration, you must post your questions yourself on the Forum to get them answered. Specifically, I do not post your questions asked privately via email on the Forum on your behalf.
  • Click the Notify button (in the upper right corner) to receive email alert of new posts in the threads or sections you are interested in. I get notified for each and every new post on the Forum so I can react promptly.
  • Share what you've learned through help from others. Share what you know that could be of interest to the general 3DNA user community. Be helpful.
  • Behave yourself. No spam or trolling allowed. Violators are removed immediately without any further notice.
« Last Edit: May 26, 2017, 08:37:38 pm by xiangjun »
Dr. Xiang-Jun Lu [律祥俊]


Created and maintained by Dr. Xiang-Jun Lu[律祥俊]· Supported by the NIH grant R01GM096889 · Dr. Lu is currently a member of the Bussemaker Laboratory at the Department of Biological Sciences, Columbia University. The project is in collabration with the Olson Laborarory at Rutgers where 3DNA got started.